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Product Overview
Take on any challenging recovery job with confidence using our 12,000lb/5,443kg EN Rated Hydraulic Recovery Winch. Engineered for strength and reliability, this heavy-duty recovery winch is ideal for any recovery truck or off-road recovery situation. Whether you're dealing with a vehicle stuck in rough terrain or need a dependable winch recovery solution for your recovery truck, this hydraulic recovery winch delivers unmatched performance.
Benefits & Features:
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Optimised for Vehicle Recovery: The powerful hydraulic recovery winch system ensures you're ready for any recovery situation, from off-road rescues to commercial truck recovery jobs.
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Unmatched Safety and Control: Equipped with advanced multi-disc brakes for maximum stopping power, this winch allows for precise, safe operations during all recovery tasks.
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Heavy-Duty Build: Featuring a forged aluminium motor mounting plate, hardened planetary gears, and a carbon steel tie bar, this winch is built for heavy-duty recovery use.
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Reliable Hydraulic System: The smart hydraulic valve direction change system ensures consistent performance, making it a trusted choice for hydraulic recovery winch applications, even under a 125% rated load test.
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Weatherproof Durability: IP67-rated seals protect against dust and water, allowing the winch to perform reliably in any environment, from muddy off-road trails to demanding recovery truck operations.
The NOVAWINCH HEN12000 is a versatile recovery winch, perfect for recovery trucks, fire trucks, flat-bed trailers and tractors. Built to tackle the toughest conditions, it's the hydraulic recovery winch you can count on when you need heavy-duty pulling power.
For complete product specifications, visit the Novawinch specifications page.
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Delivery
Where goods are available from stock, orders placed before 2pm Monday through Friday will normally be subject to same day dispatch. There are no dispatch or delivery services on Saturdays, Sundays, Bank Holidays or Statutory Holidays.
Collection in person
We offer local collection from our warehouse which can be selected at checkout. Where goods are available from stock, orders placed before 4pm Monday through Friday will normally be subject to same day collection.
Oversea orders
For ALL oversea orders, please contact us first before ordering to ensure we can ship to you and give you the carriage options.
Returns
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at . Please note that returns will need to be sent to the following address:
John O’Gaunts Trading Estate
Leeds Road
Rothwell, Leeds
West Yorkshire
LS26 0JB
Damages and issues
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at parts@rydam.com
For international delivery, please note that certain products cannot be purchased online due to size and weight restrictions. Please email parts@rydam.com or ring the office 01132887766 if you would like a quotation for international delivery.
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